I know you can configure the size of the block, but I have never had one run out of addresses so I don't know what indication there is that it's happening. If you do have other phones already working off the same switches the programming is probably OK.Īnother possibility if they haven't looked into it yet is that you could have more phones than you have address space set up in your voice block for DHCP? There should be a way to check for that, but that's not my area of expertise.
Server busy switch to siemens step 7 software#
Is there a trend on these phones? In other words are they scattered all over your organization, or did you expand a department and the new phones aren't working now? If they are all over the organization my argument won't hold water, but if they are trending to one rack look for a new switch(es) that was installed and not imaged properly (we have Cisco stuff, and it has to have some software setup done before we put it in use). I know just enough about IT's business in our company to be dangerous. If the static address works then it's probably not your phone system. Then unplug that phone and use that address static for your new phone and try it. Another option is to find a working phone on an unused desk and look up its IP address. If you know the DHCP block, and you know either some addresses at the top that aren't in use or a few addresses in the same range that are outside the block set the IP statically and see what happens. I have issues with my IT department all the time, and the famous "there is nothing wrong with our stuff" argument.ĭepending how much you know about your DHCP server and your VLAN, usually the DHCP block has some space around it for just in case stuff. RE: Opti 420 Phones getting stuck in "Initilising" (H4K V2) donb01 (IS/IT-Management) 23 Aug 11 10:44
We started having this issue a few years ago with just a few phones but now around 95% of new phone we connect hangs up. We verified the info and even recreated it but no help. We first thought that the option 43 which defines the voice vlan might have been a problem but this has not changed in years. The dhcp server is on a different subnet and there is an ip helper-address configured properly for the dhcp server. The Cisco switch ports have a voice vlan defined (Vlan 120). Our DHCP server admins claim there are no problems with the dhcp server and the range has plenty of available addresses. Siemens solution was to give us version 6x phones but most of them come up with "no ip address" Most Optipoint 420 Standard phones with version 5x if not on the network for a few days or more get stuck in init. Nope, no changes, I also handle the network and have not done any changes.
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